Written by Destonie Cormier :
Simple and Sophisticated Tech Solutions
To recap, so far in this blog series we have talked about Quevera’s CIPSI values of Courtesy, Integrity, and Perseverance. Today, we will focus on Simplicity!
According to the Chinese philosopher Lao Tzu, “Simplicity is the ultimate sophistication.”
At Quevera, we believe tech solutions should be simple. Technology and IT questions can be inherently complicated, so Quevera works diligently to ensure the answers to these questions are straightforward and easily navigated. Simple implies that the solutions are user-friendly and consumer-oriented. Technology is an awesome tool; however, if it is not easily used and applied, then it can be cumbersome, confusing, and frustrating.
In order to ensure our tech solutions are simple, Quevera works directly with customers and stakeholders in order to identify problem areas and what they want/need from a solution. Once the problem is identified, Quevera staff members work as a team to deeply dive into the problem in order to identify where the misstep in processing is. Once the problem is thoroughly identified and understood by Quevera staff, the team then works together to identify proposed solutions. These proposals are then brought to the customer and stakeholders in order to ensure the proposed solution meets their expectations and needs. If any changes are wanted or needed, Quevera makes these adjustments and then presents the changes to the customer/stakeholders.
This process continues until all concerns/questions are addressed. Once everyone is in agreement with the proposed plan, Quevera implements the solution! Following implementation, Quevera is available to assist with any questions or concerns ranging from a month to more, depending on the client need.