Perseverance: Tenacity and Determination!
written by Destonie Cormier :
Today we will continue our discussion of Quevera’s CIPSI values. Remember, CIPSI stands for Courtesy, Integrity, Perseverance, Simplicity, and Ingenuity. The focus of today’s blog is on perseverance.
Here at Quevera, we pride ourselves on perseverance, as we are committed to providing the best solution and will not stop until the customer is satisfied. This means spending time with the customer to identify goals and objectives before the beginning of a project to ensure we understand exactly what they are looking for. We strongly believe in the importance of open communication, meaning regular meetings with customers and Quevera staff members are also essential to ensure everyone is on the same page.
Part of our Quevera promise is to meet with customers routinely throughout a project to give status updates and be certain the project is on the right path. If the project is not meeting expectations, or if complications arise, we will persevere.
We will work with the customer to:
- Identify and understand their concerns
- Identify and discuss any problems we (Quevera) have found
- Brainstorm possible solutions for any concern
- Provide a recommended course of action
- Identify alternative solutions
This process will be repeated until all road blocks and/or concerns are addressed. We believe in perseverance as a value because our customers deserve to have a quality product that meets or even exceeds their expectations. Our staff is committed to persevering and uses critical thinking, logic, and reasoning. We work together to identify, understand, and create solutions for our partners and customers.
Simply put, we believe that perseverance is a key principle because this value drives us towards success. Adhering to this principle ensures that we achieve goals by overcoming challenges that may arise along the way. Many of our greatest achievements in this business have been made because of perseverance. Tenacity and determination are major parts of our fundamental core values at Quevera!